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Quick Start Guide to xMagic

Default Tools

Experience the benefits of personalized AI with xMagic. You can design chatbots based on your knowledge to meet your customer's needs. xMagic comes with many user-friendly features that improve its performance, making sales and support tasks smoother.

Why choose xMagic?​

  1. Quality: Utilizing cutting-edge algorithms, xMagic crafts chatbots that understand and respond with unmatched precision.
  2. Simplicity: With an intuitive design, even the most complex tasks are made straightforward, letting you focus on content.
  3. Affordability: Experience top-tier chatbot capabilities without stretching your budget.

Chat with the Smartest AI​

Train your xMagic bot to interpret and address customer requests seamlessly, turning queries into meaningful dialogues. With xMagic, it's not just a conversation; it's an experience. Dive in and redefine customer engagement.

Welcome to xMagic​

This guide walks you through the key components of the xMagic platform, helping you get up and running with your AI agent configuration, tools, and knowledge base.

Logging In​

Access the platform at xMagic Login. You can sign in using:

  • xMagic credentials
  • Google or Microsoft account

Once logged in, you will land on the xMagic Studio dashboard.

Studio Workspace​

The workspace is where you manage your agents, tools, and data. It is divided into key sections to simplify navigation and configuration.

Your Agents Panel (Left Sidebar)​

The sidebar on the left contains a list of your agents. Each agent entry provides access to:

  • Studio: Configure the agent via Assisted (natural language) or Manual mode.
  • Interact: Chat and interact with a deployed version of your agent.
  • Knowledge: The agent-specific knowledge base showing all attached files or data sources.

Additionally, two global sections are available in the sidebar:

  • Knowledge Base: A global repository containing knowledge across all agents.
  • Custom Tools: Attach your own tools built via MSP servers to any agent.

Agent Fundamentals​

  • Agent: Your main AI assistant that handles general queries and routes tasks to jobs.
  • Jobs: Defined workflows for focused tasks such as booking or support handling.
  • Tools: Functional extensions like forms or schedulers that can be attached to jobs.

You can create a new agent from the left sidebar under Your Agents by clicking the plus icon.

Default Tools​

xMagic provides a set of built-in tools to accelerate common use cases. These can be attached to jobs during agent configuration.

Default Tools
  • Question Answering – Default Q&A capabilities
  • Scheduling – Ability to manage and schedule appointments
  • Form Filling – Collect structured customer input
  • Ticket Forwarding – Route tickets to live agents
  • Sheets Analysis – Process and analyze spreadsheets
  • Outbound Phone Call – Place calls using a call details sheet

Profile Management (Top-Left Panel)​

Click on your name/email in the top-left corner to access:

  • Edit Profile – Update your personal information
  • Change Password – Update login credentials
  • API Keys – Manage external integrations
  • Build a Team – Invite members and assign roles
  • Pricing Plans – View and modify your subscription

Getting Started Checklist​

  • ✅ Log in to your xMagic account
  • ✅ Navigate to the Agents panel and create or open an agent
  • ✅ Use Studio to configure your agent (Assisted or Manual)
  • ✅ Attach jobs and relevant tools
  • ✅ Add documents to your agent's Knowledge section
  • ✅ Interact with your deployed agent under the Interact tab
  • ✅ Explore and manage global Knowledge and Custom Tools

Need Help?​

Visit our Support Center or reach out to the xMagic team for assistance with advanced configurations.