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Creating a Website Chatbot with xChat: A Step-by-Step Guide

Introduction​

Welcome to our guide on using xChat to create a website chatbot! In this guide, we'll walk you through the steps to build an AI-powered chatbot for your website. xChat can enhance your website by providing instant assistance to visitors, answering their questions, and guiding them through your content.

Step 1: Setting Up Your xChat Account​

If you haven’t already, sign up for an xChat account by following this link: xChat. Once you've created your account, log in to access the xChat platform.

Step 2: Creating Your Website Chatbot Project​

In the xChat dashboard, click the “New space” button on the left side panel. Give your space a descriptive name, such as "Website Chatbot." Select a color for your newly created space and click Create.

Step 3: Uploading Content for Your Chatbot​

Next, create a new Repository and upload the content you want your chatbot to use. This could include FAQs, product information, work information, business information, service descriptions, and any other relevant documents. Click “Upload files” to upload your files, or click “Add links” if your file comes from a website. You can also import materials with supported software integrations like Google Drive and Notion under “Import from other software.” These files will serve as the basis for training your AI chatbot.

Step 4: Training Your AI Chatbot​

Once your files are uploaded, it will take 5 minutes or less for xChat to analyze the content of your files and create a customized AI model tailored to your website's needs. If you need to add more files, you can click “Add Data” on the left side panel of the xChat platform.

Step 5: Interacting with Your AI Chatbot​

After training is complete, you can start interacting with your AI chatbot. Use the chat interface in xChat to test your chatbot's responses. Ask it questions, provide feedback, and ensure it understands your content correctly.

Step 6: Embedding Your Chatbot on Your Website​

Once you're satisfied with your chatbot's performance, it's time to embed it on your website. Follow these steps:

  1. Click on the three dots in the top right corner of your xChat space.
  2. Select Embed
  3. Copy the embedded code.

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Step 7: Adding the Embed Code to Your Website​

Now that you have the embed code, you need to add it to your website's HTML. Here’s how:

  1. Access Your Website's HTML: Open the HTML editor for your website. This could be through your website builder platform or directly in your website’s code files.
    a. If your website is built using Webflow, follow custom code instructions here.
    b. If your website is built using Wix, follow custom code instructions here.
  2. Paste the Embed Code: Find the section where you want the chatbot to appear, and paste the embed code.
  3. Save and Publish: Save your changes and publish your website. Your chatbot should now be live and ready to assist your visitors.

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Step 8: Testing and Fine-Tuning​

Visit your website and interact with your new chatbot to ensure it's working correctly. Make any necessary adjustments in xChat to improve its performance and accuracy.

Conclusion​

Congratulations! You've successfully created and embedded an AI chatbot on your website using xChat. This chatbot will provide instant support to your website visitors, enhancing their experience and helping you engage with them more effectively.

Experiment with the different features and functionalities of xChat to optimize your chatbot and make it an invaluable tool for your website.